Rexit has successfully developed and launched its electronic Health Management System (e-HMS) after extensive market research and studying the requirements of various insurance companies. e-HMS is based on its proven e-Cover technology and incorporates many of the features and functionalities of both the e-Cover and the Integrated Insurance Management System (IIMS), which are two of Rexit’s core product offerings.

Allianz General Insurance Berhad (AGI) was the launch customer for e-HMS, which went ‘live’ on 6 November 2006.

e-HMS is a dedicated health insurance management system and provides insurance companies with an application that can handle the full cycle of the business from product development to claims. It is a comprehensive system that incorporates the underwriting, risk accumulation, policy administration and claims functionalities. e-HMS has integrated imaging, workflow and messaging which ensures that AGI is able to meet their service and document processing benchmarks at all times.

The functionalities built into e-HMS will help AGI to improve the efficiency of its underwriting and claims operations which can directly impact on its profitability and overall customer satisfaction. e-HMS allows constant monitoring of underwriting and claims processes, and can detect unusual event changes which warrant alternative handling.

e-HMS can be configured easily and this means that the product development cycle for the introduction of new health insurance products can be significantly reduced. This rapid time-to-market capability can provide AGI with an edge in responding to market changes.